OrangeTwist Notice of Information Collection

We collect and use your personal information. Here is what you need to know.

  • Your information is yours. 
  • Request to Delete Collected Information: Click Here or Call: 888.667.7005
  • Request for Report of Collected Information: Click Here or Call: 888.667.7005
  • We do not sell your information

Under the California Consumer Protection Act (CCPA), you have rights about how your information is handled. The CCPA defines personal information as:

Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.


Information Categories and Purpose


Category

  • Identifiers (email, Digital ID, etc.)
  • Customer Records Information (address, receipts etc.)
  • Characteristics of Protected Classifications (gender, age, etc.)
  • Commercial (purchase history, etc.)
  • Internet and Network Activity (device, OS, etc.)
  • Geolocation (city, country, etc.)
  • Professional (Job title, Industry, etc.)
  • Inferences (service affinity, location affinity, etc.

Purpose

  • Indexing, Reference, Aggregation, Marketing
  • Communication, Analysis, Marketing
  • Analysis, Marketing, Servicing
  • Purchase/Payment reconciliation, Analysis, Marketing
  • Indexing, Aggregation, Reference, Analysis, Marketing
  • Analysis, Marketing
  • Analysis, Marketing
  • Analysis, Marketing

How we process your requests

When you submit a request online or via phone, we will confirm your request via phone or email within 10 days of submittal. The request will be processed within 45 days of submittal. If you request a report on information collected, we will mail you a report, if you provide us an email address, we will email the report. If you request your information to be deleted and you provide us with an email address, we will send you an email confirmation, then delete your email address immediately after email is sent. If no email address is provided, we will mail a confirmation and then immediately delete your address. 

If you have any questions regarding this Information Collection and Use Notice or how to remove or modify your user information or related consents, please feel free to contact us by e-mail at info@orangetwist.com.